Grocery & Discount

Onboard every market employee to the same floor, shelf, and till standard — even as you open stores every week.

Turnover is constant and new stores open weekly, so a new hire works the till and shelves before anyone really trains them. Turn shelf, freshness, till, and service standards into short WhatsApp lessons, photo checks, and manager alerts.

See store demoTraining modules
WhatsApp lessonShelf & date rotation
Grocery store employee with a phone showing a WhatsApp shelf and date-rotation training lesson.
Shelf & date rotation

Front-face by planogram. FEFO: earliest expiry to the front. Pull expired. Label matches shelf.

Quick check: two date codes on the same SKU — which units go to the front of the shelf?
Manager alert

5 stores skipped today's date-rotation photo. Fresh aisle needs an expiry check.

2 minmicro-lessons
24/7SOP Q&A
photoshelf checks
Why this works

Codify the store standard once, onboard every hire the same way.

Your retail operations and training lead defines the standard once. The system turns it into short WhatsApp lessons, photo checks, quizzes, reminders, and store-level alerts — keeping every store consistent even as you open new ones.

WhatsApp lessons
01Planogram and front-facing standards
02Date rotation and expired-stock pulls (FEFO)
03Price labels and promo accuracy
Manager output
AlertWhich stores skipped today's date-rotation photo?
NudgeWho keeps missing the till and refund steps?
CoachWhich new hires need planogram and pricing practice before the weekend?
Where store standards slip

The customer sees the gap before the audit does.

Hire 10 and five quit within weeks — you re-onboard the floor over and over.

New stores open every week, so the basics get re-taught from scratch each time.

A new hire is on the till and the shelves before anyone has really trained them.

Date rotation (FEFO) and planogram discipline drift differently in every store.

Price labels and promo signage do not match the shelf, and customers notice.

Cash and till integrity is learned on the fly, mistake by mistake.

Operating model

Training keeps moving after the first session.

Every new market employee learns the till, shelf, and freshness standard before their first shift.

Each store — new or old — onboards to the exact same floor and service standard.

Weak quiz answers trigger a repeat lesson before the next shift.

Managers see which store is drifting on dates, planogram, or pricing before audits do.

What to train

Shelf, freshness, till, and service.

Planogram and front-facing standards
Date rotation and expired-stock pulls (FEFO)
Price labels and promo accuracy
Till, cash, and refund integrity
Cold-chain and fresh handling
Opening, closing, and stock-count routine
Example modules

What a store can receive every day.

Shelf: planogram, front-facing, gap-fill, and a store photo back.

Freshness: FEFO rotation, expired-stock pull, and fresh-aisle checks.

Pricing: label-to-shelf match, promo setup, and exception reporting.

Till: scanning, cash, change, refunds, and dispute de-escalation.

Cold-chain: temperature checks, fresh handling, and waste recording.

Daily check: wrong answers receive a repeat lesson before the next shift.

Manager view

Managers see who needs coaching, not just who was hired.

Training healthShelf & date rotation
Live
82%micro-lessons
14SOP Q&A
3shelf checks

Which stores skipped today's date-rotation photo?

Who keeps missing the till and refund steps?

Which new hires need planogram and pricing practice before the weekend?

Which store is drifting on freshness and expiry?

Suggested action

5 stores skipped today's date-rotation photo. Fresh aisle needs an expiry check.

Pilot

Launch with one region or store format.

Upload your store SOPs and planograms, pick the first roles, and start sending daily lessons, shelf and date-rotation checks, and manager alerts in two weeks.

Map our stores